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Billing and Customer Service

siParadigm Accepts All Insurance Plans

No Out-of-Network Surprise Bills

Compassionate policy for indigent patients

siParadigm’s billing policy is fair and easy to understand:

  • We treat ALL patients as in-network regardless of their insurance companies’ contracted status.
  • We agree to hold your patients, the referring physician, and their organization financially harmless in the event of non-payment by the patient’s third party insurance company.
  • Your patients will only be financially responsible for payments according to their insurance in-network benefit program, co-insurance and/or deductible for laboratory services.


  • Our billing agents are available to assist you and answer your questions Monday- Friday 9:00 AM to 6:00 PM EST
  • Feel free to reach out to us via email at sip.billing@siparadigm.com

*For additional information and bill pay please Login to our LIS system to further assist you

Billing Department Contact Information:

Billing Manager’s Direct Line: 201-599-9044 ext. 4022

E-mail Address: sipbilling@siparadigm.com

IVR Selection: #3

Billing Department is available to answer your questions and best serve you:
Monday- Friday 9:00 AM to 6:00 PM EST