Billing Info

Financial Calculator


We are committed to providing exceptional laboratory services, regardless of your ability to pay. However, we are also obligated to remain compliant with governmental and insurance policy guidelines.

Our billing department can offer solutions for uninsured or underinsured patients based on individual circumstances.

Patients may qualify for prompt pay discounts, payment plans or financial assistance adjustments to reduce or eliminate a patient’s out of pocket responsibility.

If you receive an explanation of benefits, letter from your insurance or a bill and have any questions, please contact our dedicated billing customer service representatives to discuss your options in detail. We are here to help you.

Phone: 888-599-5227 – Billing option
Email: fap.billing@siparadigm.com.

Billing Process

siParadigm | Billing Info Diagram

Below are the details of our Financial Assistance Program:

Financial Assistance for Underinsured Patients

siParadigm offers financial assistance to reduce out-of-pocket costs for qualified underinsured patients in the U.S., depending on their household income level. Examples of patients who are considered underinsured include:

  • Those with a high deductible or out-of-pocket expenses
  • Those with a restrictive medical policy

To be eligible, patients must have insurance and meet the low income requirements (household incomes up to 400 percent of the Federal poverty level).

Financial Assistance for Uninsured Patients

siParadigm offers financial assistance to reduce out-of-pocket costs for qualified patients in the U.S. who do not have medical health insurance, depending on their household income level. To be eligible, patients must meet the low income requirements (household incomes up to 400 percent of the Federal poverty level).

A separate Application Form is required. The financial criteria below are for informational purposes only. This document need not be included with your application submission.

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A Model Experience

With core values rooted in service and integrity, our leadership team sets the bar high.

We consistently strive to set the model for exactly how a reference laboratory should engage with both physicians and patients.

Accredited and Certified

siParadigm is accredited by CLIA (Clinical Laboratory Improvement Amendments) and certified by CAP (College of American Pathologists).

We also hold select state licensure where required.